Menu
- Thomann is the largest online and mail order retailer for musical instruments, light and sound equipment worldwide, having about 10m customers in 120 countries and 80,000 products on offer. We are musicians ourselves and share your passion for making it. As a company, we have a single objective: making you, our customer, happy.
  
  +49(0)9546 9223-55
  
  international@thomann.de
- We have a wide variety of pages giving information and enabling you to contact us before and after your purchase. Alternatively, please feel free to use our accounts on social media such as Facebook or Twitter to get in touch.
  
  +49(0)9456 9223-55
  
  international@thomann.de
- Most members of our service staff are musicians themselves, which puts them in the perfect position to help you with everything from your choice of instruments to maintenance and repair issues.
  
  +49(0)9546 9223-476
  
  sc.cc@thomann.de
- Our expert departments and workshops allow us to offer you professional advice and rapid maintenance and repair services. This also affects the price - to our customers' benefit, of course.
  
  +49(0)9546 9223-476
  
  sc.cc@thomann.de
- Apart from the shop, you can discover a wide variety of additional things - forums, apps, blogs, and much more. Always with customised added value for musicians.
Close
Service
Contact us
Help

Delete all

Your Shopping Basket

Your shopping basket is empty at the moment.

What Happens after You Have Ordered?

1. A Thomann rep-res-ent-ative will pro-cess your order and send a con-firm-a-tion with the con-tact details and any fur-ther neces-sary inform-a-tion. During our normal hours of oper-a-tion this may take a few hours. But remember, your order is being pro-cessed not by a com-puter but by a real living and breathing person.

2. Did you forget to order something? No problem - just make a new order, and as long as your ori-ginal order hasn't yet been dis-patched, there will be no extra delivery charges.

3. If there are any unfore-see-able supply short-falls, or if any items you have ordered have been sold out, we will send you a par-tial delivery of everything avail-able at no extra cost. You can check your order status at any time in the cus-tomer centre.

4. As soon as your order has left our ware-house, you'll be noti-fied by email, and if you like, also by text mes-sage.

5. When you receive your order, please check all items are com-plete, in full working order, and not trans-port dam-aged. If you're not 100% sat-is-fied, please use our 30-Day Money-Back Guar-antee.

Give Feedback

Feedback Found an error or want to give us feedback about this page?

We're looking forward to hearing from you and aim to solve any problems as soon as we can.

4ayy